[Resolved] Tata Docomo — juice up pack charged. Plan not activated.

erosaro

Address:

Salem, Tamil Nadu

SIR, I charge juice up pack Rs.123 on 1-3-2012 in tata docomo prepaid connection. That plan is, all other mobile outgoing calls getting 1 paise per 2 seconds. All docomo to docomo out going calls will charge 1 paise per 6 seconds. from[protected] all calls charged me 1 paise per 2 seconds including tata docomo numbers also. for this problem i talk tata docomo customer care officers seven times.NO respective action from TATA DOCOMO customer care officers side. still not problem made ready. MY TATA DOCOMO mobile number-[protected]. please take my complaint and take necessary action to respective network. thank you sir

mobile number-[protected]-- prepaid.
problem- juice up pack not activated..

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Aug 13, 2020

Complaint marked as Resolved

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Comments

adity57

from Sikar, Rajasthan

Tata Docomo — non activated pack charges

i have not activated any pack or service but then also they are deducting charges from my account balance.
when i am tryiing to complain coustomer care then they are not answering even at office timeing.
kimdaly hep me.

thank you
aditya kumar
[protected]
[protected]@gmail.com

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Rosario,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Rosario,

Please be informed that as per our records your complaint is under process. Concerned department is working on it and will get in touch with you shortly.

Thanks and Regards
Customer Care
Tata DOCOMO