Tata Docomo — unnecessary activation of subscription 54321 | |||
Mobile Number : [protected] I have been automatically subscribed to SMS service of 54321 dated Jun 23 '11. My Bal : 20. I quote the sms as follows : ' Hi! You have subscribed to Feng Shui at Rs 19 for 19 days.To Stop, Dial 155223 or sms STOP feng to 155223(Free) ' At first I ignored this subscription though it had cost me the amount. Recharged to 20 again, Bal:15. But Today I got auto-subscribed to another such service and left me with balance of Rs.1. I quote it here : ' Hi! You have subscribed to Keeda Pack (Keeda) at Rs. 14 for 14 days. To Stop, Dial 155223 or sms STOP keeda to 155223(Free) ' I'm Annoyed by this service idea of tata and its like just taking away my recharge amount-1 by activating such useless services. Its my hard earned money which is getting wasted by activation of these silly sms stuff. Please look into my problem and unsubscribe me from this 54321 service completely. And i want my money back. I was comfortable enuogh with docomo untill now, don't make me change my provider. Was this information helpful? | |||
 4 Comments | |||
Comments
I've received a credit of Rs.60 from docomo and would like to thank the customer care for responding and aiding to my request. I hope in future not to be pested with any o[censored]r sms packs automatically such as this 54321. I was happy enough with docomo service and would like to be a good customer o[censored]rs. Hope this would be my First and Last complaint.
my mob no is[protected] same problem and many other problem example- I can't call customer care and my network frequency to low resolve this problem..
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They deactivated it 5-6 time but still my balance is deducting.
For first couple of time they credited balance but after that they just sent mail os deactivation and balance credition. But nothing happened.
Hope that thay will resolve it.