Tata Docomo — Micro SIM | |||
Hi....I have just got a new sony xperia phone which uses a microSIM....the docomo website proudly advertises a microSIM available for 109 on this link http://www.tatadocomo.com/3g-msim.aspx but when i asked their store in chandigarh, they said that they only issue microSIM for postpaid subscribers....i don't want a postpaid connection as i had it before and again. i think for that i should post in another thread, but the fact is that i[censored] are advertising microSIM cards, then why are u not giving them to ur customers...even their chat support said that it is available for postpay subscribers only This is pure misguiding of the customers.....now i only have the option of shifting my service provider and never recommending docomo to anyone. Tata Docomo folks, i[censored] can then please issue microSIMs to prepay customers too or update your website specifying explicitly that only postpay subscribers get microSIM. Stop misguiding your customers. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Mr.Tushar,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
I did as you told and talked to Mr.Michael at ur customer supprt chat. He again told me that docomo does not issue microSIM for prepaid customers. I got a docomo SIM as i thought TATA was an ethical company but now i am thinking of changing my service provider as u guys can't even provide a prepaid sim card even though you have advertised it on ur website...
I am not asking for something out of way. I am just asking for something that you claim to offer.