Tata Docomo — MISGUIDE and Sale Postpaid Connection

Surajit Das

from Srinagar, Jammu and Kashmir

Address:

Kolkata, West Bengal

I am using a TATA Photon for last few months. Once a executive call me and tell me that as I am using TATA Photo she give me a Sim with a cost of Rs. 100/- and it is free from any call charge for two months and then it is decided to me that I have option for making sim postpaid or prepaid. Now a bill of Rs. 328/- generated and they are force me to pay the bill immidiately. I tell them please stop the connection of the sim but it is not process.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

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Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight.) Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.