[Resolved]  Tata Docomo — Money deducted but recharge not done

Hi, I have done recharge from docomo online recharge site using my yesbank internet banking with NET TXN: BILLDESK MYBK[protected] on 30-Aug-2013 for my mobile no. [protected]. Money has been deducted but no recharge was done. Please start the refund for this. I again did recharge of 32rs which was successful. Please refere above transacktion id to avoid confusion
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Sathish,

As per our discussion, we would like to inform you that as your recharge was unsuccessful, you would receive your recharge amount back to your bank account in 5 to 7 working days.

For further assistance, write to us at [protected]@tatadocomo.com.


Thanks and Regards,
Customer Care
Tata Docomo.

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