[Resolved]  Tata Docomo — money refund

Address:Chennai, Tamil Nadu

sir..i m using Tatadocomo service they always subscribed any new service in number without my permission..when i called for that to customer care about that,they always give one toll free no 155223 no to me and say please call this no and unsubscribed your service...more than 10 time they had done like this...so please do something and refund my money back 2 me..
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

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Customer Care
Tata DOCOMO.
Respected Sir,
My name is Neeraj ; and my number is [protected], this is a compliant regarding failure of online recharge and no refund of money. I recharged for 50 rs on 15 march and 50 rs on 16 march, and 30 rs on 16 march...
I recharged through "www.tatadocomo.in", and every time after recharge i got message through docomo, and the msg was-SORRY, WE ARE UNABLE TO PROCESS YOUR RECHARGE REQUEST, WE WILL REFUND THE AMT TO YOUR ACCOUNT IN 5 WORKING DAYS. YOUR PAYMENT REFERENCE NUMBER IS MSDP[protected], 2-MSDP[protected], 3-MSDP[protected]...
after 5 days i checked my account but money they did not refund, , i called up customer care but they are ignoring my request and saying that reference number is not correct and all...
this is really irritating ..thay are providing sites for recharge ...takes money away..but they not cooperates after ...
plz assist me.. i need my money back.. i am really hopeless..
My email ID- [protected]@gmail.com

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