[Resolved] Tata Docomo — No service provider

Buniel123

from New Delhi, Delhi

Address:

South Delhi, Delhi

Tata Photon Outlet office in PVR Saket is out of service since more then a month..Everytime i go to pay bill they say Server Down and now my internet is going to be disconnected because of non payment. At the moment my credit Card have some problem so i can't even pay online too..And
the printer in that office never work since one year. Even if we pay the bill they never give us printout of bill payment receipt.

What kind of service are they providing, its not worth at all..The customer service too never received the calls.

Please take some action to such company who make fun of their customers by making false promises in endorsing their products.

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Apr 22, 2017

Complaint marked as Resolved

Verified Support

Apr 24, 2012

Tata DoCoMo Customer Care's response Dear Mr. Buniel,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.