[Resolved]  Tata Docomo — Nodal and Appellate contact detail not responding

Address:Bangalore, Karnataka

Hi,
I lost my phone on 07/01/2012. I registered a complaint with the nearest police station and requested the DOCOMO service representative to trace my mobile equipment base on IMEI number. But they never gave a clear reply. The replied me to follow the legal procedure, But on asking about the legal procedure they were not able to answer my query. Even after sending 20 e-mails they kept on repeating same answer. Another problem I faced was that every time I communicate an new person will give same answerI tried contacting their Nodal officer Suresh Kumar on the phone number [protected], but the number is out of order. I called on alternate [protected] number but nobody replied. I sent an e-mail to the e-mail id: nodal.[protected]@tatadocomo.com but haven't received any reply. I face same issue with the Appellate office Sunitha George.No reply on phone number [protected] [protected] or e-mail: appellate.[protected]@tatadocomo.com.
Regards,
Tushar
Mobile no [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr.Bhavsar,

Kindly visit the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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