[Resolved] Tata DoCoMo Photon Plus — False Advertisement | |||
Hi I got got a message from "TA-612902" stating that a offer only for my number by recharging Rs 350 and get double data and double validity, but when i recharged nothing get added as mentioned in the message. My tata docomo photon plus number"[protected]" and my transaction id is "[protected]" Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Tata Photon Plus — False Advertising on TATA Photon
Tata Photon Advertise the speeds upto 3.1 Mbps. Sales person says we get maximum speed when there is good signal strength. I have 96% signal strength. I have purchased that based on that advertisement. After purchasing I am not even getting 500 Kbps Speed. When I raise complaint they said modem was faulty and it was replaced. Even after replacing, the speeds doesn't even cross 200 Kbps. Totally I have raised 5 complaints in one month (First Month) regarding speeds. When I request my money back they refuse to give my money back. They said since I have purchased I dont get money back. 5 complaints in first month of purchase, You can think how horrible the service of TATA is. I am going to file a complaint on this company regarding false advertisement. giving information is not correct
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally, to understand your concerns regarding recharge benefits. However, we are unable to contact you, since your call was not reachable.
We would like to inform you that extra benefits will be credited in 48 working hours.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally, to understand your concerns regarding recharge benefits. However, we are unable to contact you, since your call was not reachable.
We would like to inform you that extra benefits will be credited in 48 working hours.
Thanks and Regards,
Customer Care
Tata Docomo.
The offer has credited, but then the speed has been reduced too much, no use o[censored]sing it.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Tata Docomo — False and no information. False advertisement.
To whom so ever it may concern.Sir/madam,
I am using tata docomo in UP(E) in lucknow for last one month.for last month i'm availing the services.but there is constant network problem for which i tried to complaint but i was given two weird excuses:-
1.that my area doesnot have a docomo network.
Then why have they advertised all over here and selling there sim cards when there is no network.
2. docomo is not compatible with my handset i.e. Nokia 3110c.
If it is so,then why have not they mentioned it anywhere?and my handset is present in millions in number in india then why is it not compatible.
Because of this i have faced immense mental tension and problems.kindly look into this matter and do the needfull.
Amal Kirti Singh,
[protected]