[Resolved]  Tata Docomo — POSTPAID CONNECTION

Address:Bangalore, Karnataka

HI,

I had applied for tata docomo postpaid plan of Rs. 899/- and wanted my current number [protected] (airtel) to be ported through MNP. The executive came and asked me the fill the form, and took a cheque of Rs 899/- in favour of TATA TELESERVICES LTD Dated 21/07/2012.Also they asked me to give the MNP code. After giving all the documents a person came for my address verification. Till Now my number has not been ported to tata docomo. when I called the customer care they are saying " This is sales department and we cannot do anything, please call 121 from a tata docomo postpaid or walky." I am not able to reach anyone and get the information. Interestingly the amount(Rs 899/-) has been deducted from my account by depositing the cheque.

Request you to do the needful.

Thanks & Regards,

Arbind Choubey

[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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One day i received a call from GOPISONS (904, Siddharth Towers, Behind City Pride Multiplex, kothrud, Pune 411029) that i can now convert my prepaid to postpaid..
I had paid 300 for connection on 27/7/2010 and 500 deposit on 9/8/2010 as i am a bachelor..
Till date my postpaid connection is not actived..
I had talked to senior executive Shaunak Kulkarni (tata docomo).
He is saying that system error is there..Give me 48 hours.
till date 48 hours are not over...
Please send me some solution
My email id is rajan.p.[protected]@gmail.com
I think your problem is solved long back.

Please also update that here. If not you give us your contact details so that we can come back to you and solve it.

Narayan Muchhal
CEO
Gopisons Technologies.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

We kindly request you to visit any of your nearest Tata Docomo outlet or we request you to provide us the agent details to whom you gave the cheque which will assist us in doing the needful.

Thanks and Regards
Customer Care
Tata DOCOMO.

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