Tata DoCoMo / Prepaid Connection — TATA MVC

Address:Chennai, Tamil Nadu

Daily deduction of Rs.3 from the account and junk services activation

On 24th of August, 8:07am my mobile message from TM-56363 to download wallpapers offered by TATAMVC. They deducted Rs.49/- from my a/c I want to make it clear that I HAVE NOT SUBSCRIBED OR DOWNLOADED VIDEO, WALLPAPER OR GAME to any other service voluntarily. I am losing Rs.3 everyday from my account. I am unaware of this daily deduction of Rs.3/-.

Also i received message on the 27th of August, 02:03pm from no.:55435 saying that I have downloaded some game from Gameloft for Rs.8/-. When i visited the Gameloft site, i came to know that there is no such game available for this amount of Rs.8/-. This confirms that the service given by TATA DOCOMO.

On the same day evening i can't browse internet, so i checked balance and i was shocked to see Rs.0.42/- left in my a/c. When i worked out my account i came to know that they deducting Rs.3/- daily Until then I am unaware of this daily deduction of Rs.3/-

So i topuped with Rs.100/- and i checked balance it was Rs.81.42. And next morning (28.06.20011) when checked the balance it was Rs.32.42/- once again they charged me of Rs.49/- for TATAMVC which i didn't receive any confirmation message or link. I have informed about this to TataDocomo customer care without much help.

Hence please make sure my mobile be deactivated from such service and make arrangements for the refund of whatever currency I have lost till date.

My TATA DOCOMO number:[protected]

Alternate No.:[protected]

email id: msrinivasan.[protected]@gmail.com
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I agree in complaint when no responds the service provider.
Thank you for replying my complaint. I hope you will take steps to resolve my problem mentioned in the complaint.
Thanks, for crediting Rs.10 and also stopped sending message from TA56363 TATAMVC.

Sorry i totally disagree with you, in my inbox i have message from your TA56363 that Hi! Your subscription to voicegaming will be renewed on 04.09.2011 at Rs10 for 10 days. To Stop, Dial 155223 or sms STOP vgames to 155223(Free). Which i have not at all subscribed.

When tried to unsubscribe it using command sent by you i received message from 155223 9#Not Subscribed. This differs with your own message above that i have never subscribed to any such service. By crediting Rs.10, which you are claiming that you are giving good service to your customer.BUT YOU ARE NOT. This shows that without the confirmation or knowledge of the customer you are activating addon services. I lost couple of hundred rupees because of your negligence. I do not want to go in detail.

Once again i thank you for stopping addon services which i have not subscribed. I hope that stopping o[censored]nnecessary service is permanent.

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