Tata DoCoMo / Prepaid Recharge Coupon Rs.20 — CHEATED BY THE SERVICE PROVIDER

 
38 Reviews
India
 NIRMAL PATRA
DEAR SIR:
I M THE USER OF TATA DOCOMO PREPAID SERVICE.I RECHARGE MY MOBILE ON 9TH NOVEMBER 2009 BY PREPAID RECHARGE COUPON RS.20 AT 08.30 PM,BUT AFTER THE RECHARGE NO BALANCE IS ADD MY MAIN BALANCE.THEN I CONTACT TATA DOCOMO CUSTOMAR CARE ,THEN THEY TELL ME FOR THEIR SYSTEM UPDATE NO BALANCE IS ADD MY MAIN BALACE.NEXT THEY TAKE MY RECHARGE COUPON SERIAL NO[protected] AND GIVE ME COMPLAIN ID-PRRG09011770 AND TELL ME WAIT UPTO 11 TH NOVEMBER AND BEFORE 08.00 PM THE BALANCE ADD MY MAIN BALANCE.BUT TILL NOW NO BALANCE IS ADD MY MAIN BALANCE AND NOW CUSTOMER CARE TELL ME THEY GIVE ME MY BALANCE ON 9 TH NOVEMBER 2009 AT 8.30 PM.MY MOBILE NO IS [protected].
SIR,I M WAITING FOR UR VALUABLE RESPONSE.
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Comments

TATA — top up card

I purchased one Top up card at bangalore and was not able to key in the 14 digit PIN.
The SR no is[protected] and my cell no is [protected] .Pl arg to charge the currency for Rs 100/-already paid and the scratched PIN was unreadable

tata indicom prepaid mobile — Lost numbers on top up card

Recently I bought two top-up cards worth Rs 50 each. While scratching (like regular) I lost some number from both cards. Is there any solution to this or just I have to suffer the loss of 100 bucks.

Thanks.
hiiiiiiiiiiii

Prepaid recharge — Missing amount

Sir
I have an connection with you. I recharged by e.charge last week for Rs.64 to Rs.84 for my mobile No:[protected], but no credit shown in my mobile. It has gone somewhere. How can i recover my amount?

Thanks
Sakthivel
Kallakurichi
Villupuram
Tamilnadu
@Nirmal: Pls give us your Tata Docomo number and we will escalate your complaint ASAP!

TATA DOCOMO MOBILE PREPAID SERVICE — bORJARY OF TATA DOCOMO RECHARGE CARD

DEAR FRIENDS,


DON'T BELIVE THE TATA DOCOMO PREPAID MOBILE SERVICE..

BECUASE ,THEY ..HEAR MY STORY....
I HAVE USING TATA DOCOMO PREPAID SERVICE IN LAST 4 MONTH.
I HAVE RECHARGE MY PREPAID MOBILE ON 29/11/09.THE IVR VOICE SAID, "YOUR RECHARGE SUCCESFULL".BUTAMOUNT IS NOT COMING MY ACCOUNT BALANCE.
I CALLED TATA DOCOMO CUSTOMER SERVICE [protected].THE CALL CENTRE EXCUTIVE SAID,"SIR, WE CAN'T DO ANYTHING.YOU BUY NEW RECHARGE CARD & RECHARGE YOUR MOBILE"...THEY ARE NOT PROPPERLY ANSWER TO ME.WHAT DO THEY TO THEIR?

SO, DON'T USING TATA DOCOMO MOBILE SERVICE.IT IS FRAD BORJARY SERVICE.THEY WILL NOT SUPPORTING CUSTOMERS PROPLOMS & NOT SOLVING CUSTOMERS COMPLINTS.
THEY ARE SUPPLING SAME NUMBER RECHARGE CARD BULK QUANTITY IN MOBILE MARKET.....HEY TATA DOCOMO DON'T CHEATING TO CUSTOMERS AMOUNT...


R.MANOHAR.

TATA (Prepaid ) Voucher Recharge — Recharge Voucher Facility is not Given

I am Dipankar Roy, My Mobile No. is [protected], As sms by Tata prepaid customer care i recharged with Rs. 151/- and told me there my call charge will be come down Re. 1 /- per 10 Min call in west Bengal and Re 3 /- / 10 min STD call . After 5 days is over i lodge complain on PCR06090217 DT.[protected] . They replyed that they will be resolved within 60 hrs. But till today They have not done anything from there side. They had locked my mobile for not to talk with customer care. I time to time applied for rectify my problem. They telling " Sorry" this technical fault. It can possible to given miss statement to the customer for getting money. This king of "Chitting". So many people is suffering like this attitude of this company. Out of 100 ,1% complain is lodge. Now it is clear to the company to make money easy.
Recently I bought two top-up cards worth Rs 110 each. While scratching (like regular) I lost some number from both cards. Is there any solution to this or just I have to suffer the loss, my cards serial no is [protected]
Dear, Sir
I M THE USER OF TATA DOCOMO PREPAID SERVICE.I RECHARGE MY MOBILE ON 9TH NOVEMBER 2009 BY PREPAID RECHARGE COUPON RS.20 AT 08.30 PM, BUT MY RECHARGE COUPON IS SCRATCH BUT 6 NUMBERS MISSING COUPON SERIAL NO[protected] MY MOBILE NO - [protected] Pls. MY FULL SCRATCH NUMBERS SENT MY MOBILE Pls.

Docomo — recharge mobile prepaid

i have refill of rs.100/- via netbanking to docomo prepaid no.[protected]. Amountof Rs.100/- has been deducted from my account,but recharge is not credited to mobile. you are requested check otu the payment and do the nedful at the earliest.

Sanjay P. Bodke

Tata Docomo/ Prepaid recharge — Did Not get any Balance in my Mob. No.

Dear Sir,
I would like to inform you that i use your website for online recharge on my TataDocomo no. of Rs.29. at 11.55 am but till now i did not get any balance on my Mob. No. So, kindly sir give your kind information in this regard and send my recharge balance on my Mobile. Please Sir.
Dear, Sir
I M THE USER OF TATA DOCOMO PREPAID SERVICE.I RECHARGE MY MOBILE ON 9TH DECEMBER 2009 BY PREPAID RECHARGE COUPON RS.10 AT 07.00 PM, BUT MY RECHARGE COUPON IS SCRATCH BUT 6 NUMBERS MISSING COUPON SERIAL NO[protected] MY MOBILE NO - [protected] Pls. MY FULL SCRATCH NUMBERS SENT MY MOBILE Pls

Tata Docomo — not giving recharge balance

i have got massage from tata docomo company on 23 aug , 2011 that on recharge of rs 50 , i will get rs 40 instant & remaining rs 15 in next 3 (three) days. so i do recharge of that & i get rs 40 but after so many times calling to customer care of tata docomo i am not setishfide by them.
my cell phone no is 0-[protected] & transaction id of that recharge is - [protected].
please help me.

Tata Docomo — Balance Disappearance

Dear sir,

On Tuesday, 10th April’12 at about 6 pm I found the balance of Rs.64/- in my Mobile Phone no.[protected], but to my utter surprise at about 8:30 pm all the balance of Rs.64/- disappeared even though I did not make any call. However, on my complaint at customer care, only Rs.30/- was returned back but for the balance of next part of 34/- you assured to resolve by 11th April’12 11:00 am and my reference no. was given GBL-[protected]. On my making calls nothing has been done except fake assurances.

Please look into the matter seriously and return the balance of Rs.34/- immediately without delay.

Thanks

Yours

Karan Sharma
Mobile no.[protected]
Hi Karan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Karan,


Please be informed that upon checking with our records no wrong deductions have been found. Hence we are unable to process your request of refund. Also be informed that as per our records there is no VAS pack activated in your number.


Thanks and Regards
Customer Care
Tata DOCOMO.
Sir
I am Kanchan Chakraborty. My Mobile No - [protected]. I purchase TATA TOP UP VOUCHER of Rs.25/- (Rupees Twenty Five Only) But unfortunately when i scratch this card only 4 no view other not view. What should i do. My card Serial No is - [protected].

Thanking you
Kanchan Chakraborty
Hello Sir,
i m the user of tata docomo .I purchase TATA OP UP VOUCHER of rs 30/-(Rupees Thirty only)but unfortunately when i scratch this card i hve seen NO secrete Number ... my Seriol No. is[protected]...and my mob number is [protected].my full secret pin sent mt mobile number plzzzzzzzzzzzzzz.
I M THE USER OF TATA DOCOMO PREPAID SERVICE.I RECHARGE MY MOBILE ON 18st august 2012 BY PREPAID RECHARGE COUPON RS.25 AT 10.00 am, BUT MY RECHARGE COUPON IS SCRATCH BUT 3 NUMBERS MISSING COUPON SERIAL NO[protected] MY MOBILE NO - [protected] Pls. MY FULL SCRATCH NUMBERS SENT MY MOBILE Pls
respected sir,

i lost my recharge code as my coupon is wet in water .my coupon was of rs 20. and my serial no. is[protected] . it is not used, you of course can check . my no. is [protected].. please kindly recharge my no. with 20 rs. m still wating for my recharge to be done by now. its urgent

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    Tata DoCoMo / Prepaid Recharge Coupon Rs.20 - CHEATED BY THE SERVICE PROVIDER