[Resolved]  Tata DoCoMo Prepaid Service — MOBILE NUMBER PORTABILITY NOT DONE

Address:

Pune, Maharashtra

Dear Sir or Madam :

My name is shailesh kumar saxena and i obtained your contact information from your company's website. I am very disappointed to tell you that i applied for MNP service to change my current service provider <TATA DOCOMO GSM-[protected] prepaid> to <TATA INDICOM CDMA prepaid> service for this i followed the guidelines of MNP and submitted the photo copies my driving licence and home electricity bill on 20 Oct 2011 to TATA TELESERVICES LIMITED sales office :

Name: FSO Fatimanagar
Address: Kpct Mall, B wing
Shop No.8
Fatimanagar.
City: Pune
Pincode: 411040.



My Unique Porting Code is TZ637485 form 12530(TD) that was obtained by me from MNP request procedure and according to guidelines given in www.tatadocomo.com & www.trai.gov.in this procedure takes only seven working days.

But my mobile number <[protected]> is still in under tata docomo GSM service and tata docomo customer care 121 including nodel desk [protected]<tata docomo> and tata indicom nodel desk <[protected]> executives are saying sorry for inconvenience due to Diwali holidays, saturday, sunday your status of MNP is under process.... please wait upto 4 nov 2011...your number [protected] will change and manager of FSO Fatimanagar Ms Ruchi Goyal said we are/will not responsible for any inconvenience and problems related to MNP service and tata docomo executive told me that you can use this sim after completion of MNP procedure under seven days and your mobile([protected]) will change to tata indicom CDMA with same number.

MY TATA DOCOMO NUMBER : [protected]
New TATA INDICOM SIM NO: A1000011C9C071(802F21B0)

Kindly take some serious action on my complaint, I look forward to speaking with you.


Regards,

shailesh kumar saxena
[protected]
[protected]