[Resolved]  Tata Docomo — unnecessary VAS activated without consent

Address:

Pune, Maharashtra

Kindly look into the matter below.
=============================

Dear sir,
I think you don't read my email completely.
You have to not only deactivate the VAS but also to pay me the compensation mentioned.
Kindly please note.

Regards,
Prashant


On Tue, Aug 2, 2011 at 1:50 PM, <nodal.[protected]@tatadocomo.com> wrote:


Dear Sir,

Greetings from TATA DOCOMO!

With reference to your mail addressed below, regret for the inconvenience caused

Further the issue been escalated to the concerned team to de-activate the VAS services


For any further assistance please write to us.

Warm Regards,
Namrata.Kamble
Nodal desk - TATA Indicom


-----Original Message-----
From: prashant.d.[protected]@gmail.com
Sent: [protected]:45:45.0
To : nodal.[protected]@tatadocomo.com
Cc: appellateauthority.[protected]@tatatel.co.in
Subject: Fwd: unnecessary subscription....leading to mental harassment...mobile no [protected]~~M4892267
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________


Dearest Sir,

How many times should I forgive you for creating inconvinience for me.

This is the 3rd time I am facing unnecessary deduction from my acount
balance for some service subscription which I never subscribed.

On saturday(21st July 2011) again I recieved one message for subscription
renewal, which I never subscribed.

*Kindly please take note of this & pay me a compensation of Rs 50000/-.*

*And this time I am definately going to sue TataDocomo in court of Justice.
*
**
Please refer below email communication for your kind reference.

Regards,
Prahsant Shinde.

[protected] Forwarded message[protected]
From: prashant shinde <prashant.d.[protected]@gmail.com>
Date: Mon, Jul 18, 2011 at 12:34 PM
Subject: unnecessary subscription....leading to mental harassment...mobile
no [protected]
To: nodal.[protected]@tatadocomo.com


Dearest Sir,

Today I have received a msg stating 'Subscription for Health Tips' whereas I
have not subscribed.

I don't need your any of the subscriptions.

Unnecessarily TataDocomo is mentally harassing the customers.

Please don't provide such services without the customers consent. If you
fail to do so then be prepare for legal proceedings.

*Kindly reimburse my a/c with whatever amount Tata Docomo has deducted.*
**
*Also pay me a compensation of Rs.1000/- for the mental harassment you have
given me.

*--
Regards.
Prashant D.Shinde
#[protected]



--
Regards.
Prashant D.Shinde