[Resolved] Tata Docomo — very low speed of photon | |||
Very slow speed than promised speed I have purchased a Tata Indicom Photon Plus post-paid product customer of (Photon Plus Account Number:[protected]. I'm in monthly rentel paid Rs. 850+ (tax to you ) plan. For the last few days, I'm getting only 50-60 kbps download speed whereas the promised download speed is 200 kbps & above That means that, the speed is 4 MB per MINUTE (68 kbps) download speed whereas as per the service level agreement (SLA), the promised download speed is 10 MB per MINUTE (200 kbps) download speed. IF TATA INDICOM PHOTON PLUS DOESN'T ACT ON THIS COMPLAINT, I WILL STOP PAYING THE TATA INDICOM PHOTON PLUS BILLS TILL THE TIME THE SPEED IS RESTORED TO THE PROMISED SPEED OF 200 KBPS &above DOWNLOAD SPEED (3.2 MBPS BROWSING SPEED). BECAUSE OF THIS, IF TATA INDICOM STOPS MY PHOTON PLUS SERVICE, I WILL SUE (TAKE LEGAL ACTION) AGAINST TATA INDICOM FOR CHEATING ME ON NOT DELIVERING THE SPEED AS PER THE SLA (SERVICE LEVEL AGREEMENT) kuldeep singh from ludhiana ([protected]@gmail.com) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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