[Resolved] Tata Docomo — Auto-activation of service resulting decrease in Balance. | |||
Auto-activation of service resulting decrease in Balance. sir, I have mobile pre-paid connection with tata docomo.My mobile no. is [protected],but the problem is that my mobile balance has been duducted for Rs.30/- on[protected] wrongly.So when i asked the customer care in Andhra Pradesh circle,they replied me that i have activated 'Love tips service' of Tata-docomo,in fact i have not activated any type of such services.so i requested him to credit my balance again,but they do not agree with me.So is it fare to deduct someones account by activating a service automatically and de-activate whenever reported.so please help me. Thanking you, S.B.N.Reddy Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I have a mobile prepaid connection of Tata Docomo-[protected].Love tips Monthly service was activated on my no. automatically few days before for which Rs.24.75 was deducted instantly & Rs.1.50 is being deducted everyday.I contacted Customer Care Representatives through phone & through online chat repeatedly but the service was not deactivated, only complaints were taken.Please deactivate he service immediately.
Tata Docomo — Balance decreasing...
I will re charge my tata docomo always. And they will deduct 5 each everyday. I complaind it to there customer care. They told me sorry when i talk them about my complaint. Now it's going money even yesterday... Alas what a docomo? Hi Muhammed,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata DOCOMO.
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I have mobile pre-paid connection with tata docomo.My mobile no. is [protected],but the problem is that my mobile balance has been duducted for Rs.30/- on[protected] wrongly.So when i asked the customer care in orissa circle,they replied me that i have activated 'Love tips service' of Tata-docomo,in fact i have not activated any type of such services.so i requested him to credit my balance again,but they do not agree with me.So is it fare to deduct someones account by activating a service automatically and de-activate whenever reported.so please help me.
Thanking you,
krishna