[Resolved] Tata Docomo — DEDUCTION OF MONEY 10RS ON EVERY RECHARGE

ankss

from Dharmsala, Himachal Pradesh

Address:

Rajasthan

RESPECTED SIR,
i have a tata docomo sim and whenever i recharge my balance a deduction of rs 10 is deduced from my account in the sense that you use data for internet. i have not a multimedia phone and also internet is not working in that and didn't use any data .i called coustomer care again and again but they repeat the same thing. plz help me.......

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May 23, 2017

Complaint marked as Resolved

Verified Support

Dec 27, 2011

Tata DoCoMo Customer Care's response Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.