[Resolved]  Tata Docomo — Recharge Not Done But Money Deducted

Tatadocomo — deduction of money after recharge

It has been observed that this service is deducting Rs. 30/- or Rs. 22/- at every recharge of mobile immediately for no reason. This is being noticed by many of my net od tatadocomo users.It suggested that such services may be actioned against such policy or may be terminated.

Tata Docomo — recharge not done but money deducted

I made payment of Rs. 200/- for online recharge, the money was deducted from my a/c. but I did not get the balance.

Hi Renu,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Joshi,

As per our discussion, we would like to inform you that we request you to check the date of recharge and write to us [protected]@tatadocomo.com.

Kindly note that if the recharge was unsuccessful, you would receive your recharge amount back to your bank account in 5 to 7 working days.


Thanks and Regards,
Customer Care
Tata Docomo.