[Resolved]  Tata DoCoMo SIM Card GSM Service — they are not allow me to go another network

Address:Kanyakumari, Tamil Nadu

Respected sir/madam,

i am (m.maria jelucus raja) using tata docomo sim card network in my cell phone, i have to change my network from tata docomo to idea network. if i need to change network i have to submit mobile number portability code (MNP) from the existing network. then i send an request message to "1900" by typing "PORT<SPACE><MY MOBILE NO>" but i unable to send that message only other all messages can send by my number.
in may 9th i contacted costumer care and told such kind of error i having, then they gave an MNP number TT533822. my request not send from my no at the same time i don't know how they gave me that number. then i approach the idea network and made a request to change network. but they canceled my request for the reason of the MNP code were wrong.
from that day onwards i unable to contact customer care from my number several times i called from another number but they never gave me any solution,
please help me to resolve the problem. and i were waste lot money and time for this i need loss of pay.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Maria,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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