[Resolved]  Tata DoCoMo SIMcard — sim blocked

Address:Bellary, Karnataka

hello sir,
i have submitted all my documents during purchase tata docomo sim card in last year .yesterday the service provider blocked my simcard for document purpose. please take some favour action to activate my simcard. my question is without document how they activate my simcard and they processed for past one year.my tata docomo simcard number is [protected].
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Bala,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Bala,

This is to inform you that as per your request SIM block has been done. Also be informed that you need to visit Tata Docomo outlet with passport size photograph along with your proof of identity and proof of address to purchase duplicate SIM, and the cost of duplicate SIM is Rs.49. And also be informed that as per the process we would unable to refund the amount of Rs. 49.

Thanks and Regards
Customer Care
Tata DOCOMO.

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