Tata Docomo — special recharge

Address:

Dharwad, Karnataka

sir,
Hoping a solution from your End, I recharged my Tata Docomo number([protected]) online through WWW.TATADOCOMO.COM

with special recharge of Rs.36 ( On-Net Tariff Voucher 36. Local On-Net Calls @1p/6sec(10p/min) & 98 FREE SMS/day after first 2

[protected]@50p/SMS. Validity : 90 Days) and now my messages are costing PS.60/sms for all even after the recharge.

I called customer care for the solution yesterday(06.46Pm, Tuesday, 23rd Oct, 2012) and they provided me a timeline of 4hours for

the solution but my problem wasn't Resolved so i called after the guided time-lines but they had put my call on Automated busy tone , i

can say this because i called them through other(different) Docomo number and i could reach them without a wait. I called them

Today Morning i.e 05.49am , Wednesday, 23rd Oct, 2012, A customer care executive put my call on hold for registering my complaint

and suddenly disconnected (my network was Full) without a Reason and now when I'm calling them , again a busy tone. If the team

and their so called Docomo company think the things they are Doing is Fine then i Request them not to reply and if they have a little bit

of some guilt for troubling their customers then i request them to provide me a better solution ASAP.

-THANK YOU.