[Resolved]  Tata Docomo — TATA DOCOMO deduction for no reason. in name of Mustbuy

Address:Bangalore, Karnataka

Name : munez
Number: [protected]
email: [protected]@gmail.com

Today morning i suddenly got a popup message on my cell which read.. "your cost 30rs and remaining balance 460" something like this. I was shocked because i was not browsing or doing nything on cell.
When i called CC, that pathetic customore care guy told i had clicked on chargable link musbuy ( he din tel me which link when i asked.. he just said mustbuy) ..

I had not clicked any link like mustbuy or something, because i browse only limited webpages in my cell like facebook or wikipedia.. i wont browse any tata docomo related site.. He was not ready to write down my complaint. and he just disconnected my call. And now i cant call CC till night 12 ...

Firstly i want a refund on this. And i also need details, why when, and what link i had clicked.. and for god sake, what is this mustbuy chargeable link ? u click on some link it charges you 30rs and does nothing ? please dont loot people like this. I dont browse any random sites like mustbuy on my cell..
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Munez,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Munez,

We Called you on [protected] and informed that the Vas service has been deactivated also an amount of Rs. 30/- credited back to the account.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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