[Resolved]  Tata Docomo — Unbilled usage & outgoing barred

Address:

Ahmedabad, Gujarat

Hello,

My name is Tasha s Dham and my no is [protected] is a new CUG connection. It is just 4 days the number is activated and ur system show unbilled usage of round 1500RS. What the hell is this? I have called 121 & 198 several times to answer me about the details and ur customer care executive is useless, they were very unhelpful, as i have not used this card not more than 5-6 calls a day and this is only local and cug calls. How can this is possible??

I need the details right away.. I have also got info tht it is for internet usage..wht is this..my handset is micromax x101 it does not support internet usage..according to my knowledge.. even if does support it i have never used internet or gprs with this card as i have my alternatne docomo prepay number [protected] with 250 plan active on it, which give benefit of 250 full tt, 1gb 3g and 2g unlimited on the above number.

How it is possible that i have not even used the services and being charged for it. Your systems are useless. I have not at all used the internet services on this number. A[art from that i was also informed that i have some other number with the same details and have been charged for that which is again incorrect. I have a other number [protected] and it is nt evn used for more than 5 calls til date.. How can this all is possible.


I was also asked ques like do u have any other postpaid connection on your name...from Docomo or any other service provider...or have i port this number,,,not at all..i have other number mentioned about..that also is not used..ur system is corrupted and useless

I need a call back on right away from the manager. I have wasted my time alot in last 2-3 days speaking to your customer service team. It was useless and just wst of time.

Tata Docomo is liable to pay me the time which was wasted because of this error. How can u charge any one if the service is nearly not at ally used. I need the immeidate attention to this complain or else i will directly go to TRIA. which will make this worst ...and tata docomo will suffer it..

Call me at [protected].. thats it

Tasha Dham