[Resolved]  Tata Docomo — Unfair balance deduction from tata docomo at the name of some kind of fun pack

Address:

Chennai, Tamil Nadu

Tata has maintained trust with people and this mobile service is ruining their name, minting money through unfair balance deduction

When I opened my browser on my cell phone to check my mail, balance of Rs.99 +50 got deducted for downloading so called Tata_Video_Value_Pack and ImageryZone on 26/10/2012 01:41:00 AM while I was in roaming. I raised a complained next day with complaint number PBR12116991 and I got resolution time 30-OCT-2012 12:20:06. I contacted the customer care on 30-OCT-2012 and they told me that "Amount will not be refunded to you, As you have downloaded the pack from your side.". He told me to contact higher authority [protected]@tatadocomo.com regarding the issue as he can't do anything.
This is preposterous, I have not Downloaded/activated/subscribed for any packs/games/any other services, i have just browsed for checking mail. How can they activate some crap service without my consent and charge me for that.
I want my money refunded or else I will be forced to port my number to other network.

Name : Zeeshan Alam
E Mail: zeeshan.[protected]@gmail.com
Location : Chennai(Tamil Nadu)
Mobile Num : [protected]
complaint no : PBR12116991