[Resolved] Tata Docomo — unfair trade practices | |||
I was having a tata Photon connection for a long time. Few months back I had given a letter for discontinuation of service and fully paid up my old dues. After some days I got a phone call from Tata Photon that we are offering you with a unlimited plan of 1gb for 400+ Rs so that I can use the old device. I redily agreed for the plan. However to my dismay the Tata Photon continued with the old plan 5 gb plan Rs 1067. After giving several complaints I am not getting any satisfactory response. Now Tata Photon has started sending me new bills still at the old rate. I have told them that if you are not changing the plan, I will consider the date in which I terminated the service as the date of discontinuation & I have stopped using the service. I would never advice anyone to get this Tata Photon/mobile connection as they cheat People. my tata docomo no. is [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Tata Photon — Regarding unfair trade practices
I was having a tata Photon connection for a long time. Few months back I had given a letter for discontinuation of service and fully paid up my old dues. After some day I got a phone call from Tata Photon that we are offering you with a unlimited plan of 1gb for 400+ Rs so that I can use the old device. I redily agreed for the plan. However to my dismay the Tata Photon continued with the old plan 5 gb plan Rs 1067. After giving several complaints I am not getting any satisfactory response. Now Tata Photon has started sending me new bills still at the old rate. I have told them that if you are not changing the plan. I will consider the date in which I terminated the service as the date of discontinuation & I have stopped using the service. I would never advice anyone to get this Tata Photon/mobile connection as they cheat People. my tata docomo no. is [protected]. Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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Tata Docomo — Unfair Trade Practice
Tata Docomo is unilateraly disconnecting numbers andkeeping the balance of prepaid phones.
TATA Docomo has "disconnected permanently" my telephone
number [protected] and has forfeited the remaining balance.
The email to their "nodal officer" has not resulted in any
reponse (accept auto generated that they will reply within
two working days but have not replied even after 12
calendar days).
They claim to have done this due to "negative address verification"
But the address mentioned in the form is correct and there
is no way they can show that address is incorrect.
Sanjeev Saxena