[Resolved]  Tata Docomo — unnecessary bill generated although no use of dongle sim

Address:Panipat, Haryana

I had bought dongle sim approx in month of Feb 2013 for my samsung note-2. I had paid Rs. 999/- on special plan of docomo for 3 months. after that due to very slow speed of net and unnecessary redundancy, i had stopped using it and the same was already conveyed to customer care. Accordingly, the plan was stopped. However, still the bills are being generated for no reason whatsoever. My dongle sim no. is [protected], acc no.[protected], tariff plan-3GQARP750_5GB UNL PLAN. still now vide bill no-[protected], i am getting bill of Rs. 1984/-!!!! I have paid all money and i donot want this unnecessary hassle. Kindly stop sending bills and check from ur side for discrepancy.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per the discussion over call, we would like to inform your concern has been resolved as per your confirmation and no issue now.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information