[Resolved]  Tata Docomo — VERY POOR NETWORK COVERAGE

Address:Kanchipuram, Tamil Nadu

This is Shankar.G from Chennai (Pozhichalur Chennai-600074) as we are belonging to customer of telecom service provider to Tata docomo for more than one year we are facing the critical problem regarding very poor network coverage so we have already informed and complained to concern customer care department but they refused to clear the problem they not all ready to hear the problem and refused to solve the problem many times so kindly help us to clear our problem as soon as possible and we are awaiting for crucial response from your side.

My mail id is [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience caused to you. For assisting you on this complaint we would require the following details. Your city: Area /Sector/ Street Name/Landmark: Village / post: Zilla / tehsil: District: State: Pin code: Indoor/Outdoor: No. of signal bars: From when you are facing this problem: Specific time/All the time: Alternate number: Handset Type: Exact error:

Thanks and Regards
Customer Care
Tata DOCOMO.
Im working in Hinjewadi Phase-2 Pune, and Im using tata docomo network for more that 6 years . From last 3 years I have faced issue with network reachability in this area .
Most of the time my phone shows as out of coverage area, and even does not connect to interernet at all . Coverage fluctuates all the time .
I have diverted my calls to other network ( for the case of 'not reachablity' ) and for which Tata docomo charges heavily for each diverted call . My basic question is, if the other operator can provide effective service with 0 network issues why not Tata docomo .
This issue was not resolved in last 3 years .

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