[Resolved] Tata DoCoMo Walky — device is network controlled by the company

dshindeh

from Indore, Madhya Pradesh

Address:

Pune, Maharashtra

i have asked tata teleservices for tata walky postpaid number 2 months before. experience of subscribing for the service was pathetic.even customer service is not accessible on time. they have many automated responses.nobody attands & takes responsibility to resolve the problem. even they charge for money for constomer service.

I have obeserved that the device is controlled by their network and even can not be powered on if it is not allowed by their netowrk.

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Jun 9, 2017

Complaint marked as Resolved

Verified Support

Jan 20, 2012

Tata DoCoMo Customer Care's response Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, request you to provide us below details. For availing the new connection of Tata Walky:

Name, Address, and Contact Number.

Further you can also visit the nearest outlet.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.