[Resolved] Tata Docomo — billing and collection service | |||
Hi My name is Shabbir Sheikh my Account Number is[protected] under Username: [protected] i had called earlier to your billing department after the 15th of July 2010 more than two times to Inquire about any amount which i am suppose to pay for the bill period of 15/06/2010-14/07/2010, However the answer that i got from your customer care billing department was that i do not need to pay any amount towards my Amount Due Before Due Date because the Amount Due was Rs 0/- I have recieved a call from the billing department few days back harassing my mother that my payment is due fro Rs1700 + and a guy from the billing collection department came to my house asking me for the due amount of Rs 1756 due on my account .. However i turned him down by saying that i have no dues pending in my account , then after 5 minutes he calls me from a landline phone number[protected] on my mobile number [protected] pretending to call from TATA Photon Billing department requesting me to make a payment immediately.....and as per my account my services has been activated on 17th June 2010 and my billing date is 17th of every Month,However my first month services billing was Rs.0 as per my call confirmation with your billing dept ... However i had received a pathetic service for which there was no network for around 10+ days and from your technical department a technician came and addressed my issue which wasn't resolved due no low network coverage and when i called the technical department and the customer service for the discontinuation of my plan they told me that they would offer me a rebate on my billing for the month of July 2010 and August 2010 ... However today i received a call from [protected] stating that a case against me has been registered for a payment of Rs 45,000/- in delhi district court under file number 256/10, and asked me to call your lawyer Mr SK Rathore Ph#[protected], whom i called and he suggested me to make an immediate payment of Rs 3160/- and regarding this i have made a complaint in Consumer court ref number 257850. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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This is to bring to your kind notice that, its almost 2 months completed after being purchased Tata Photon + device activated.As per commitment bill should be sent to respective customer by courier between 11 to 18 of every month.its almost two months completed and yet there is no any courier for bill payment...And i wanted to make very clear that if i am asked to pay late bill payment than i wont be responsible for the same..in this same regards i have spoken to many of your executive and manager but i could not find any positive response from them..and also during the of purchasing Tata photon + device i was promised to get free rebook Watch ..which is also being not in process after complaining thrice..
It has been noticed every time that none of your executive give the proper address of your company and i am not able to understand whether its is fraud or not..
Tata connection no. [protected]
a/ c no[protected]
Hereby i request you to look into this matter ASAP.
FYI- i have spoken to below mentioned executive on respective dates.
26/4/11 - Mr. AK shay- [protected]]
21/5/11- Mr. Nitish - [protected]
28/ 11 - Ms Manisha / Vikas / Suraj- [protected]
Mr. Dinesh - [protected]
Mr-Pawan - [protected]
from Najmul hasnain