I continously get distrubed by Docomo calls. They do call every now n then n witout my activating of the various offer packs those are activated and my balance is deducted witout my knowledge, and when i try to call the consumers’ care for the details and when did i activate dose packs dey jst keep on saying hold the line your call is important for us but after holding the line 4 half n hour also they keep on repeating the same line. While i do the cal i dont know how the subscribtion packs get activated and i have to keep on deactivating them. This is causing a lot of problems to me i m not able to concentrate on my work and studies and jst have to waste my time dailing customer care or deactivating my activated services which i never activated. At present they have deducted my 35 Rs. for a service which i never activated and r not deactivatig it dt 22.3.2011. I don’t even know why it was deducted and i want my money back.
If dis is going to continue i will have to discontinue my service with DOCOMO.
This happened with me in the month of march 15 days before and again dis has happened if dis is going on happening i will have to deactivate my docomo no. The service which DOCOMO is Providing is troubling me a lot.
Every now n den i have to waste my time complaining about al dis issues.
I realy get disturbed a lot coz of the all dis.
Please help me regarding the same.
Thanks & Regards
Priya Agarwal
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its a cheating with the customers and i kindly request you to take against them to deactivate dis service and refund all the amount that was deducted from my account.
Kindly do it asap, or else I will report it to consumer forum.
Abhishek S.
Phone number: [protected].
email [protected]@gmail.com