[Resolved] Tata Docomo — Worst Internet service | |||||
I had ported my mobile number from Idea cellular to Tata Docomo as I found Docomo cheap and better than Idea. But it was my biggest mistake or the worst thought I had. Docomo rate plans are fine but the internet service in Chandigarh region is worst or I must say no service at all. They offer 2GB data but you can hardly use few MBs. The internet never works, is always disconnected. Had a lot of voice and e-mail conversations with few senior officials of company, but 0% improvement. They always give fault in your mobile. Idea or others are way better and stable network than DOCOMO. Free Advice: Don't go for DOCOMO for internet, you will cry definitely. Was this information helpful? | |||||
Aug 13, 2020 Complaint marked as Resolved | |||||
 8 Comments | |||||
Comments
100% correct dear.
Dear Customer,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata Docomo.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata Docomo.
Dear DOCOMO Staff,
For reference my email id is [protected]@yahoo.in and you can check I already had done conversation with you, which resulted in nothing.
My complaint docket no[protected]. I also raised a signal issue which also doesn't worked
There is no point of discussion until you have solution for it. My mobile is absolutely fine and APN settings are also correct. The issue lies in your service, first improve then communicate. Else not only me everyone will start looking for alternatives, as no one will pay you in return of harassment.
For reference my email id is [protected]@yahoo.in and you can check I already had done conversation with you, which resulted in nothing.
My complaint docket no[protected]. I also raised a signal issue which also doesn't worked
There is no point of discussion until you have solution for it. My mobile is absolutely fine and APN settings are also correct. The issue lies in your service, first improve then communicate. Else not only me everyone will start looking for alternatives, as no one will pay you in return of harassment.
Dear Customer,
Apologies for the inconvenience caused to you, In order to assist you better please provide us your 10 digit Tata Docomo number so we can get in touch with you.
Thanks and Regards,
Customer Care
Tata Docomo.
Apologies for the inconvenience caused to you, In order to assist you better please provide us your 10 digit Tata Docomo number so we can get in touch with you.
Thanks and Regards,
Customer Care
Tata Docomo.
I have personal message you my number.
Request: Please call only if you have some solution, hit and trial method will only spoil our relationship.
Thanks and Regards,
A suffering customer. :'|
Request: Please call only if you have some solution, hit and trial method will only spoil our relationship.
Thanks and Regards,
A suffering customer. :'|
Dear Admin,
Please guide the procedure to file a complaint against non efficient service providers and make it sticky on your website.
TRAI has made rules and regulations which are to be followed by every mobile service provider and i[censored]nsatisfied you can lodge a complaint against the same.
Dear DOCOMO,
Please provide solution to all suffering users as soon as possible.
These things {(http://www.consumercourt.in/mobile-services/126323-tata-docomo-internet-disconnection-problem.html) the 3rd post by DOCOMO)} is just an excuse of technical weakness.
As I will not suffer for 3 months and wait for portability, will definitely take some action.
Please guide the procedure to file a complaint against non efficient service providers and make it sticky on your website.
TRAI has made rules and regulations which are to be followed by every mobile service provider and i[censored]nsatisfied you can lodge a complaint against the same.
Dear DOCOMO,
Please provide solution to all suffering users as soon as possible.
These things {(http://www.consumercourt.in/mobile-services/126323-tata-docomo-internet-disconnection-problem.html) the 3rd post by DOCOMO)} is just an excuse of technical weakness.
As I will not suffer for 3 months and wait for portability, will definitely take some action.
Dear Admin,
Please guide the procedure to lodge complaint against incapable mobile service providers in TRAI. And make it sticky on your website.
Dear DOCOMO,
Please provide some solution as waiting for 3 month to port to some other operator is tough and hopefully will take some action.
Thanks & Regards,
An agitated customer }:(
Please guide the procedure to lodge complaint against incapable mobile service providers in TRAI. And make it sticky on your website.
Dear DOCOMO,
Please provide some solution as waiting for 3 month to port to some other operator is tough and hopefully will take some action.
Thanks & Regards,
An agitated customer }:(
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Tata Docomo — WORST MOBILE SERVICE PROVIDER
I am ravi Purohit, using Tata docomo, it is a worst service provider.It has no good points in any field i.e. customer care, network strength, clarity in voice, number of outlets etc.
Please don't use tata docomo though it gives u nice offers.
This is my only suggestion after tired out using docomo.