[Resolved]  Tata Docomo — Worst Services and Management of TATA Docomo

Address:Punjab

I was using a prepaid no. of tata docomo[protected] since september 2011 and due to my job requirements need to get it converter to Postpaid connection, so i just went to Mohali office in Phase 3B2, and got it converted on[protected] and just 2nd day i have to go for some meeting to Ambala and i was completely out of signal and was not reachable, i rushed to your office as soon as i could after returning to Mohali on the same day itself and they gave me an option to look out the signal manually and the next day same problem continued and i tried my best to find the network manually but it was a complete waste of time.

Further on[protected] they have just bard my outgoing calls and was not able to make calls from my no. so again i rushed to Mr. Gurdeep Singh your official at 3B2 office, so he just convinced by saying that it will be regained on[protected] morning but it dint happened and i lodged a complaint to your customer care no. on[protected] and they gave me date i.e. of [protected] and told that all services will be resolved till the given date and my complaint reference no. is[protected].

To this all yesterday i.e. on[protected] they have even blocked my incoming call and as i am into sales job i cant even afford to miss even a single call but the problem persist and i am out of services completely.

So kindly take some action and ask them to make compensation to me as with every loss of each call i am loosing good amount of money.

Uday Kaundal
H. No. 1578
Phase 3B2, Mohali,
Punjab
E-Mail: [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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its[protected] ND TILL THIS DATE MY SERVICES DID NOT STARTED AND WHEN I SUBMITTED AN APPLICATION TO GET IT DISCONECTED SO PEOPLE AT DOCOMO STORE SAID THAT THIS NO. IS NOT ACTIVE YET SO IT CAN NOT BE DEACTIVATED...
FOR THESE SERVICES ONLY TATA DOCOMO CLAIMS TO BE BEST NETWORK AND ALL????
COMPANY SHOULD BE ASHAMED OF SERVICES THEY ARE PROVIDING AND REALLY WORST TASK FORCE WHO CAN NOT EVEN RESOLVE ISSUES IN 15 LONG DAYS...
UR COMPANY NEED TO MAKE SOME STRATEGIES TO DO WELL OR ELSE IT WONT GO FAR.
Hi Uday,

We would like to inform you that your complain has being resolved on 17-Apr-2012

Thanks and Regards
Customer Care
Tata DOCOMO.

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