[Resolved]  Tata Docomo — wrong commitment by giving me from your company employs , staff and recovery agency staff

Address:SAS Nagar, Punjab

i am manpreet singh , i using TATA DOCOMO NO. [protected] , sir i want to let u know i am very sad and harass about your company services and staff commitments , before some months i purchase tata docomo photon [protected] , for my home use , and that time i am using 750 rupee plan and i always pay the bill on time to time ,, after some months i receive 1 phone call from your company executive , they tell me 1 more plan , which i have to pay 250 per month and they will gave me 300 free mint and if i use my free300 mint after they will charge me 1 paise per mint , i like that plan and i go to your Chandigarh branch 35/c office to change my old plan ,they tell me the same plane which your executive told me before that day by phone call , i like plane so much and i say to executive to change my old plan ,, and after some days my photon get close automatically , when i did call to your costumer care they told me i use the photon over the limit of my credit so that they disconnect my photon+ and i have not pay the bill around 2453 rupee , i get shock to hear my bill amount , i say them how i get this bill amount , i am using the plan 250 rupee per month only ,, and they say me they never know about this please contact with the branch office Chandigarh ,, i go there and talk with the executive , they say me that executive did wrong sell to u before , Because the real plan is 250 rupee per month and 300 mint free and after 1 rupee per min ,,, (before they did wrong commitment 1 paise per mint ), thats why i get this bill 2456 rupee ,, they say me i[censored] want to use photon+ u have to pay this amount , but i say why i gave this big amount its your executive mistake , they did wrong sell to me ,,, so i never pay this amount , after some days i get 1 Legal Notice for Payment of Dues. from Advocate D K Malhotra , and after i receive 1 phone call also from UN-Recovery agency from the number [protected] on 14-04-12 ,executive ms. priya gupta says me that i have 2456 rupee is due and if i will never pay this they will file the Legal case against me and if i want settlement this issue then talk with ms.anjanli she is her seiner , she gave me her phone number [protected] and when i call anjali then i told her all that why i never pay that payment because wrong commitment , she say me that if you want settlements then she can help me , she say me to pay 1600 rupee and she say me they will wavering the rest amount 856 rupee , after she will gave me settlement letter and NOC by mail and by post with in 1 hour ,,, i say her ok i will ready for the settlements and i pay 1600 hundred rupee (receipt number:[protected] in the tatadocomo office chandigarh sector 35/c , and i talk with her and tell her that i already pay 1600 hundred rupee and please gave me the settlement letter and NOC (as per the commitment) , but she never gave me any response , i call her many times but she never gave me NOC and settlement letter , and she talk with me very rude , i have hurt because of her rude behavior and words ,,after i call priya gupta ( UN-Recovery agency executive ) and mr.D K Malhotra (Advocate M/s Tata Teleservices Ltd ) also , but they never help me and they never fulfill there commitment ,,, i get very sad and harass with the service i get from tata docomo photon+ ,
sir I get so much sad and mental torched by your company tata DOCOMO photon+ , I get so much mental pressers from your wrong commitments , I feel like your big company doing wrong business in the market and cheating people with wrong commitments ,
sir always remember this kind of business always harm company and wrong commitments and bad service are not good for anyone , not good for your costumer and not good for your company also , you know your company not loss one costumer like me , your company loss many costumer and good will in the market also ,
if I share to my friends and in the market about your company services and falls commitments by giving your company executives , did its good for your company ?
sir its my kindly request please help me and provide me the settlement letter and NOC from tata DOCOMO photon+ as per the commitment by giving your employ anjali … and I wish you will take any action against anjali , priya gupta , and D K Malhotra because there wrong treating and behavior with customer and there wrong commitments ,
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Manpreet,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Respected Mr.

Sir, My name is Bharat Sharda and I am the Prop. of MAHESH ENTERPRISES, BARMER. Mahesh Enterprises is authorized dealer of Hindustan UNI leaver ltd, Tata Tango in Rural Area and distributer of many other companies in Barmer District.

Sir, I have bought Tata Walky (25 pcs) from your authorized dealer “Bajrang Marketing, Jaipur” on dated 20th February. 2012 and I paid this dealer on spot by cash. But unfortunately Walky were not activated till 1 month from the date of purchase. After number of complaining they asked me to return all the walky to Jaipur at his office. He promised me that he will send back all the walkys with activation, and I have sent them by Gupta Transport, Barmer.

Sir, he is not responding me after that day. I tried to call him hundred times but he never picks up my phone. During this period I talked with Mr. Vishan Singh (employee of Tata Tele Services, Jaipur) regarding this matter and he assured me to solve the problem. But even he couldn’t help me out.

Sir, I have trusted such a big company like TATA, but was disappointed with the company’s unprofessional way of working.

Sir, these is my humble request you to either send me activated walky or return my money as soon as possible to avoid any legal action.


Thanking You.

Date: Yours Faithfully
BHARAT SHARDA MOB.[protected]

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