[Resolved] Tata Docomo — Wrong commitment & Threatening | |||
Hi I am Rachit Kumar, have tata photon no. [protected] I used Tata photon almost since 1year and I always paid bills before due date. I got my plan changed to 500Rs on which I got confirmation from tata photon employee that I can use this plan upto 30 hours after that speed of internet will be slow as soon after that I paid my first bill at Tata store where they update me about my next bill of 1000+ on which I immediately call Tata photon customer care and closed my photon connection and registered complaint about misscommitment made to me. But instead of solving complaint from tata photon I am regularly receiving threatening calls. So now I decided to suit a case against Tata photon. So kindly update me process to file a case and lawyer who can help me in this. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Gautam...I am in complete agreement with you as I faced the same problem 2 months ago. The tata photon service is the worst in the market. Dont let them eat your hard earned money and lets pledge them to teach a lesson. I know that its diffcult to sue them and waste our time but what we can do is ask our family and friends not to use tata photon connections. Load all the social networkign sites with your issues so that a real face of tata could be shown to the people.
Ankit
Ankit
No. Is [protected]
Dear Rachit,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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Tata Photon — wrong commitment
Respacted Sir,My name is gautam sharma. maine website par tata photon ka add dekha tha. jis mein unlimted internet usege ki baat ki gai thi wo bhi 3.1 mbps ki speed ki sath.ye dekh kar maine online apply
kiya tha. phir waha se mujhe call aayi jisme bhi yahi baat ki gayi mujhse. to maine[protected] ko tata photon rs. 1800 dekar kharid liya. par 04 feb 2011 ko inhone mujhe email bhej kar suchit kiya ki 5gb taq he maximum speed milegi. par main kisi karanvash use pad nahi paya. aur thode hi dino mein meri internet speed slow ho gayi. jab maine custmor care mein complaint ki to inhone apna engineer bheja aur usne kaha ke apka photon device faulti hai. 04 din baad device bhi change ho gaya phir engineer ne kaha ke operating system format karo wo bhi kar liya par speed phir bhi wahi 150kbps. maine dobara complaint[protected] ko kari to inhone mujhe 05gb deta usage ki baat batayi. jisse main apne aap ko thaga hua mahsus kar raha hu.jab maine inse kaha ki apne 05gb deta usage ki baat apne add mein mention kyon nahi ki to. unhone bhi is baat ko sweekar kiya. sir please meri complaint par uchit karyvahi karein.
thankyou
your faithfuly
gautam sharma [protected]