[Resolved]  Tata Docomo — Wrong data consumption showing

Address:Maharashtra

Hi,

I am user of Tata Photon prepaid service from nearly two years now. my Tata photon number is [protected].
I am experiencing that my data consumption is showing wrongly from last few days, I have recharged on 21st Oct and used hardly but yesterday I found that my whole data of 1.5 GB finished.
surprisingly on Tuesday evening I used the Photon for 15-20 minutes only opened Naukari.com no downloading nothing and consumption showing 200 MB and did not understanding what is happening out there my 3rd November data also showing 400+ MB that also incorrect. I always use Tata Photon and till now never finished 1 GB in a month but this month don't know what's happening. yesterday again I recharged with 512 MB and used hardly but total consumption showing 90 MB. If you are going to charge likewise let me know so I have to show my Photon dustbin and go for other service providers. Kindly do investigate and let me know.

Thanks,
Yogesh,
[protected].
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Yogesh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information