Tata Docomo — Wrong Plan

Address:Pune, Maharashtra

I transferred by number from IDEA to Tata Photon. I was promised that I will get 1400 local mins free(7 Local call toppings) plan. And when I got my frist bill, I figured out that it was calculated by 600 STD and 600 Local (4 STD and 3 Local calls). Nobody confirmed my toppings with me. Now when i registered my complaint that they are asking me to provide information of those tata representatives.
I do not understand that is it my job to keep track of tata representative which keeps on changing or is it Tata photons job to track my application back?

They are not ready to adjust my bill.. And representative from Tata Photon are so arrogant that they even do not know how to talk to end customers.
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Hi Subhash,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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