[Resolved]  Tata Indicom — Number portability from Tata indicom to Airtel still not done

Address:Bangalore, Karnataka

Dear Consumer Compliant officials,

My father(Laxminarayan Rao) has Tata Indicom connection - [protected] . We decided to port this number from Tata indicom to AIRTEL.
we submitted the documents along with UPC number - TX174119 on 12-Dec-2011. We received a message saying "the request to port the number to AIRTEL is received and application is in process" when we generated the UPC number.
The Airtel officials said we would receive a call from TATA INDICOM asking for the reason for change and entire procedure would take a weeks time.
The expiry date of the UPC Number is 27-Dec-2011. Its been a week since we have submitted the documents. No response from TATA indicom Yet.
Please help us with this issue and help is porting the number.

This is the second time we have generated the UPC number and submitted the documents. Last time when we contacted TATA INDICOM regarding the delay they said we have to go to Kormangala branch to get it resolved. There was no response from TATA INDICOM and the UPC number got expired.

Please help us to port the number from TATA INDICOM to AIRTEL.

Regards,
Srinivas Rao
[protected]
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Aug 13, 2020
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Dear Consumer Complaint officials,

My father owns a Tata Indicom connection - [protected] . we decided to port the number from tata indicom to Airtel and
submitted the documents with the UPC Number - TX174119. The UPC number was generated generated on 12-Dec-2011 and the expiry date of the UPC number is 27-Dec-2011. As soon we generated this number we got a message saying the UPC for porting the number to airtel has been received.
Airtel officials said we would get a call from tata indicom and it would take around 1 week for the process.
its been a week since we have submitted the documents. We have not received any calls from TATA INDICOM regarding the portability.
Please help us.
This is the second time we have submitted a UPC number. when we submitted last time, we didnt receive any call from TATA indicom till the UPC number got expired. When contacted they said, we need to go to Kormangala branch (TATA INDICOM) to get it done!!!.

Regards,
Srinivas Rao
contact No. [protected].
Dear ConsumerCompliant Officials, TataIndicom CustomerCare,

I contacted AIRTEL office where i had submitted the document. They said they have raised the request for porting our number.
TATA INDICOM should release the network and it hasn't released the network for that number!!!.
Please release the network from your side for that number so that AIRTEL can proceed giving connection to that number!!!
Please do this as soon as possible.


Regards,
Srinivas Rao
Dear Mr. Srinivas Rao,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you regarding the porting issue. However we request you to kindly start the porting process again.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

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