[Resolved] Tata Indicom — Handset replacement Problem | |
all teh emails are attached On 01-Aug-09, at 4:11 PM, Sanjeev Singh wrote: This is in reference to my earlier communication regarding my blackberry phone, Its been a very long time I have not received any reply or update. It is almost three months, if Tata tele services is unable to provide phone, please let me know about it, so that I can explore other options. Looking forward to hear from you. Sanjeev __________________________________ Sanjeev Singh, Ph.D. Institute of Informatics & Communication University of Delhi South Campus Benito Juarez Road New Delhi - 110021 http://www.iic.ac.in sanjeev.[protected]@gmail.com On 14-May-09, at 2:06 PM, blackberry.[protected]@tataindicom.blackberry.com wrote: Sir, This is inform you that here new device mean fresh swap device that we will give u after payment of Rs 5000 . Plz don't confuse and for any clarification plz revert me . Hope your kind co-ordination & co-operation. Regards Chetan kumar Sent from my BlackBerry® smartphone from Tata Indicom -----Original Message----- From: blackberry.[protected]@tataindicom.blackberry.com Date: Thu, 14 May 2009 07:58:43 To: Sanjeev Singh<[protected]@south.du.ac.in> Cc: <Delhi.[protected]@tatatel.co.in>; <sanjeev.[protected]@gmail.com>; Gaurav Mittal<gaurav.[protected]@wipro.com> Subject: Re: Visit at TVH for Blackberry Phone ! Sir, Due to observation of blackberry it is found liquid damaged.So, sir this come at non-warranty due to this you will have to pay Rs.5000 and u will get a new device. Regards Chetan kumar (Blackberry engineer) ------Original Message------ From: Sanjeev Singh To: blackberry.[protected]@tataindicom.blackberry.com Cc: Delhi.[protected]@tatatel.co.in Cc: sanjeev.[protected]@gmail.com Sent: May 14, 2009 1:18 PM Subject: Visit at TVH for Blackberry Phone ! This is with reference to my meeting with Mr. Chetan at TVH regarding my Blackberry phone problem, I was told that the phone is damaged due to water, thouh the phone is working is all respect except the brightness of the screen is very low, in daylight I can read clearly on the screen. I would like to know further, what would be the course of action. Looking forward to hear from you soon. Sanjeev Sent from my BlackBerry® smartphone from Tata Indicom Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
my handset is not working...
TATA Indicom — Problem in HAndset
We had purchase the phones set of your company vide bill no. 1171 dated 19/08/2010. These phones were given for repair dated 19/12/2010 (1 ½ month later) ( your order no. NNK/HU/10/00083 dated 23/01/2011) (your order no. NNK/HU/10/00091 dated 01/02/2011). We have contacted you again and again but till date these phones was not been repaired.Please get our phones repair immediately and take the necessary action for the concern persons.
Looking forward to your response.
For Scientico
Vineet Gupta
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
1372
Pending
0
Resolved
824
+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
View all Tata Indicom contact information
TATA Indicom — Handset problem
We are using the Tata Indicom LandLine connection since Nov'07 at our company MD residence. Since starting, we are facing a lot of problems. Right now, the hand set is having a display problems . We approaced to the customercare executive of the said company and asked to repair or replace the handset . but, they refused the same asked us to take the the handset to the LG service centre at nehruplace and get the handset changed or repaired. when, our office boy went the LG repair centre at nehre place on 12 th of july, 2008, they asked to hold the hand set till monday to get the investigation of nature of problem and refused to replace the hand set . Thes also refused to repair the handset inspite of our request as the handset is using by the MD. Finally we taking back the handset without repairing. Futher, ther have also refused to provide us the standby handset in palce of faulty handset. when we approaced the customer care executive, they asked to dissconnect the connection by providing the writeen application. is this the correct way ofm behaving ???. kindly take the corrective action