[Resolved]  Tata Indicom — mobile set & connection

my experience---SUB: PAYMENT OF BILL , HARASSMENT

As per your letter dated 06.12.07 which is attached. You have mentioned that I have signed the terms and conditions of your services dated 14/2/2007 at ‘SAI RADHA TELECOMUNICATIONS, ‘SHANTHI NIVAS’ K.M.MARG, UDUPI .

YES YOU ARE ABSOLUTELY RIGHT I MADE THE GREATEST MISTAKE OF AVAILING YOUR SERVICES. But let me inform you that I have also been a regular payer of all the bills thereafter.
I purchased a cell phone at the same time 'Samsung Hero’ @ Rs.1500/-with charger at your outlet in Udupi. This was done in the month of February 2007 as you can see in the bill. The cell phone stopped working on July 11th that also is evident by the last bill that you have sent. I went to SAI RADHA TELECOMUNICATIONS, where I bought the connection and lodged a complaint, two employees gave the phone to a technician inside another room, who informed me that they would have to send it to Mangalore for repair. NOTE: I was not given any voucher for having given the phone for repair. For the next 4 days I had no communication though I was told that I would be informed as it was a post paid connection. I repeatedly rang them up and was told that it could not be repaired at Mangalore and hence was sent to Bangalore. After that I had no communication from them except asking to pay the bill. Now I refuse to do so for the points to be noted----

1. I do not have the phone nor the charger.
2. It was post paid service I had taken so therefore why should I
pay when I dont have the cell and have not utilized it
3. The phone was not working after six month !!
( ? Standard)---the reason given after 4 months (that is 10 months
later) --water had damaged it. How? I gave the cell before heavy
monsoon started & the cell is always in the department I work
locked as i get signal only at Manipal and not at Hiriadka
4. You already have my deposit of Rs.500/- & my mobile:- my gift
to 'TATA TELESERVICES'

If you take legal action as you have threatened, we have enough people who have witnessed by listening over phone and were there when your representative came and harassed us repeatedly not willing to say anything about the mobile that I had given. Escaping their responsibility by saying that it was damaged due to water you can go to consumer court and so on.
Thus I hereby refuse to have anything to do with you. You can keep the Rs 500/- deposit as payment against the bill and the mobile as a gift by me to the great TATA teleservices. I am sure by now 100s of customers would have suffered like this. God save people who become your customers.

Subject =harasment for payment of bill