[Resolved]  TATA Indicom Cdma Mobile Phone — VENDOR FAILING TO PROVIDE SERVICE FOR THE PAYMENT MADE

Address:

Hyderabad, Andhra Pradesh

RESPECTED SIR/ MADAM

I PURCHASED A CDMA SIM CARD([protected]) OF TATA INDICOM FROM A VENDOR IN DHULLAPALLY ON[protected] SATURDAY. I TOLD THE VENDOR TO PROVIDE ME FREE STD FACILITY ON TATA INDICOM MONTHLY BASIS WHICH CHARGES A VOUCHER RS599. THE VENDOR ALSO ASKED TO MAKE A RECHARGE OF RS154 FOR LIFETIME INCOMING FREE WHICH WAS FUTILE. HE ALSO CHARGED RS50 FOR THE FOLLOWING SIM AND A LOCAL MADE TATA INDICOM CHARGER FOR RS80 WHICH IS TOO HIGH WHEN COMPARED TO THE ACTUAL PRICE OF THE CHARGER. THE TOTAL PAYMENT MADE TO THE VENDOR WAS RS 883. NOW ON[protected] OUR FREE TATA TO TATA FREE SERVICE WAS INTERUPTED SO,ON[protected] WE COMPLAINED TO THE VENDOR FOR THE INCONVENIENCE OF THE FREE SERVICE, SUCH HIS REPLY WAS, "I GAVE YOU A WRONG SIM WHICH IS SOLD WITH A TATA HANDSET WORTH RS 350(SIM CHARGE) AND RS 400 FREE TALKTIME IS GIVEN ON ACTIVATION AND WHICH YOU(CONSUMER) HAVE CONSUMED IT. MOREOVER THE 599 RECHARGE WAS NOT SUCCESSFUL FOR FREE STD OUTGOING. HENCE FOREWORD, HE WANTED ANOTHER RS 125 FOR REACTIVATION OF 599 AND TO MUTUALISE THE LOSS OCCURED BY HIM FOR SELLING THE SIM OF RS 350, THE RS 400 MINUTES CONSUMED BY THE CUSTOMER.
I WAS TOTALLY UNAWARE OF THE FREE 400 MINUTES AND THE FAILURE OF THE 599 RECHARGE. I ALSO TOLD HIM ITS YOUR MISTAKE THAT YOU GAVE ME A WRONG SIM WORTH RS 350 WHICH WAS NOT REQUIRED TO ME.
AT LAST THE VENDOR TOLD ME THAT HE DONT KNOW SIM WILL GET ACTIVATED, IF I DONT PAY HIM RS 125 FOR JOINT COMPENSATING OF THE LOSS MADE BY THE VENDOR.

SIR I WANT JUSTICE IN MY CASE AND ACTIVATION OF MY SIM WITH ALL THE SERVICE FOR I HAVE PAID TO THE VENDOR AT THE EARLIEST.


THANKING YOU VENDOR ADDRESS
ASHOK KUSHWAHA SAI KRUPA MOBILES
DULLAPALLY DULLAPALLY MAIN ROAD
HYDERABAD - 500014 DULLAPALLY NTR STATUE
[protected] HYDERABAD-500014