Tata Indicom — Tata Photo

Address:

West Delhi, Delhi

Dear Sir,

I purchased one Tata Photon. I was using a Reliance Data Card till then. He (Ravinder Walia) conveyed me that this Photon has a call facility and the amount of Rs. 3500 is a security amount. I got the plan of Rs 750.00/2 GB. I was even told that it does not take much formality to change this photon from my name to my companies name.

i nitially couple of months I received their bill with proper amount and soon my billing amount was increased to Rs. 902.00. I contacted customer care to know the reason but there was no satisfied answer. I requested tata indicom to transfer this number to my companies name and all the relevant documents were attached with application dated: 19th Jan 2010. I was given dozens of locations to visit by the customer care executive but every tata showroom it was not accepted and their simple reason was it is not their duty.

I at in january itself requested tata indicom to disconnect my Photon and refund my money as their executive had conveyed me earlier. I stopped using the Photon. I used to get phone once in a month from tata indicom and I used to tell them about my complain and in return they assured they will sort out my problem.

But all of a sudden, I got a call from their Lawyer who said who is calling from Tees Hazari courts on 11th May 2010 at 5:40 PM and said they against me a case has been filed by Tata Indicom and asked me to submit Rs. 1922 upto 6:20PM of 11th May 2010 or else I have to face a legal action.

But the fact is Photon has not been used since four months and it was coneyed to them to disconnect it and sort out my account but nobody turned up.


I don't what kind of charges they are asking me to pay when I have not used their Photon, when they were told to disconnect it and when I have my Rs. 3500.00 deposited with them.

Therefore, I would to know if I am liable to pay Rs. 1922.00 to tata indicom without any reason?

Looking forward to your response.

Sincerely
Ramesh
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