[Resolved]  Tata Indicom Land Line — Filthy language by customer care executive

Address:

West Bengal

I am a customer of TATA INDICOM land telephone no 64598326 and residing at kolkata West Bengal. Today at about 5.30 pm a customer care executive rang to my mobile no [protected] and asked for the dues which was lies to the company to my mother. as I was not present at home at that time my mother told the customer to ring at 8 pm, but the executive named ARPITA was to rude with her as I like to mention that my mother is quite old and not her best health. The said executive talked in fuilty language and threatens her to send mussel man at residence to collect the dues and she also mocked that we are not the relative of Chief Minister Sri Buddhadeb Bhattachary.
I am astonished that a company like TATA keeping this type of illiterate customer care executive and running there business. Today I launched a FIR at our local police station and send this mail to Consumer Forum and Human Rights. I also complain to 121 customer care helpline and they recorded my complain and assured me to take action within 18th of July and also gave me a complain no that is[protected].

This is for your information and necessary action.


Avik Ghosh

PH[protected]