[Resolved] Tata Indicom — Mail from Tata Indicom on Lok Adalat Notice | |||
Respected Sir, My name is Zaid and I want to register a complain against Tata Indicom broadband service provider for their fraud. I had taken Internet connection from Tata Indicom broadband services in Oct-Nov 2009, and I always paid my bill on time for 1 year till Dec 2010, but due to poor broadband speed and I was also moving abroad for work I decided to disconnect my services. I had to leave India urgently I made a call to Tata Indicom for cancellation and their Call center staff told me that, as I have prepaid Internet service (rental to be paid in the start of the month) Internet would be automatically disconnected if I dont pay the next month bill and Data Indicom would deduct nominal fee from the security deposit (which was 1000, Indicom took before installation) and send me the balance through check. I accepted this offer as I dont have to go to their office. Everything went fine for next 2-3 months and I didnt get any mail from tata Indicom. So I thought that my internet is disconnected and I never got my security deposit back which was anyway i was not expecting. But suddently I got a mail after 2.5 yrs from tata Indicom that I have to appear in Lok Adalat in Pune on 30th June 2013 for the settlement of Rs1591. As the Internet service was prepaid ( Rental to be paid at the start of month) and they also didnt return my security I am not going for any settlement. and Moreover I am also not in pune these days so by any chance I cannot appear in Lok Adalat on 30th June. Its Tata Indicom fault that their call center employees do not give correct advice on telephone, Could you please look into this urgently and also let me know how can I from myside file a case against Tata Indicom for their fraud and mental agony which caused to me through their mail. please find my necessary details below:- Account No.:- ACC[protected] · Customer Del No: - [protected]@vsnl.net · Del Type: BROADBAND · Total outstanding Rs:- 1591.27 /- Moreover I havnt received any hardcopy of the notice Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Apologies for the inconvenience caused to you. Request you to kindly revert with details for us to resolve your issue.
Tata Indicom Broadband (Wimax) — Non-receipt of Security Amount
Dear All,I was a customer of Wi-max Broad band internet connection of Tata Indicom. I had taken the connection in September 2009 and had discontinued (disconnected) it in February 2010. My Plan charge was Rs.1000/- as the user charge + taxes (as applicable) as per the Brochure. For getting it installed, i had payed installation charge of Rs.1000/- (non-refundable) and security amount of Rs.1000/- (re-fundable).
From the first bill, till the last bill, the bill amounts never were Rs.1000 + taxes, it was like Rs.5200+, Rs.3300+ and last one was Rs.1900+. Finally after long phone calls to their customer care, i decided to discontinue.
My connection was disconnected on 21st of February 2010. It took me another two months time to get it terminated (21st of April 2010) that too after long phone calls and e-mails. As per them, i should get back my security amount in next 60 days time (by 21st June), but, till today (14th July). i haven't received it
My Complaint No. was 12470098
email id. govind.[protected]@gmail.com
Regards
Govind M.P
TATA Indicom — DISCONNECT THE SERVICE URGENTLY
GREETING OF THE DAY,MY NAME IS MOHD.ABDUL.SAMAD AND MY PHONE NO [protected]
I AM DIS SATISFIED WITH THE SERVICE OF THE TATA INDICOM HYDERABAD INDIA SO I REQUEST THE TATA INDICOM TO DISCONNECT MY CONECTION I HAD ALSO GIVE DISCONNECTION REQUEST ON YOUR S CALL CENTRE NO 121 REQUEST NO[protected] DATED 14/10/2011 EXUQUTIY NAME IS MISS FEROZ .I REQUEST THE TATA INDICOM TO DICONNECT THE SERVICE URGENTLY
BEST REGARDS,
MOHD.ABDUL.SAMAD
H.NO.16-3-810,CHANCHALGUDA HYDERABAD,A.P.INDIA
Sir Please let me know How I can Take legal action against the Tata Indicom fraud
Dear Mr. Khan,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata Docomo.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link (Operation time 8 AM to 12 Midnight) - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.
Thanks and Regards
Customer Care
Tata Docomo.
Dear Mr. Khan,
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.
Thanks and Regards
Customer Care
Tata Docomo.
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.
Thanks and Regards
Customer Care
Tata Docomo.
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TATA Indicom — Bills never received
Am sick of telling this company to give my phone bills on time .I have called up numerous times for my bills but next month its the same story . These people behave as if its my responsibilty to get the bill and make the payment too.They are never concerned about sending the bills on time .
Can something be done abt this ?
Rgds, Indu