[Resolved] Tata Indicom Postpaid Connection — Neither Tata Indicom wants to activate nor they want to disconnect my number | |
Tata indicom Shivraj Singh Rawat - [protected] Area code - 11 Account number[protected] I have purchased a tata indicom corporate postpaid connection for plan of 450/- monthly on 21st July, 2009. The day I purchased the set and took the connection it was never been activated. And 22nd I have raised the first complaint that my number has not been activated and when I got incoming call it’s showing incorrect number. Next day I had words with customer care and they suggested that you have to wait for 3 days than I wait next 3 days and than it was activated, next day my outgoing was disconnected when I talk to your customer care executive. They told me that your outstanding amount is exceeded by Rs. 1000/- and it was shocking that without using for more than 2 days my bill was exceeded by 1000/- than I talk to supervisor they told that your phone has been cloned by some other user but you have to pay 1000/- Rs than and only we can activate the number. It was really confusing that why should I pay 1000/- bugs for service which I had never used and I made all the calls to tata indicom number so there is no logic behind to exceed the outstanding bill. It’s more than 7 days continuously talking to different supervisor and they suggested that I have to pay the whole amount. Now technical team has not resolved the issue (complaint[protected] and last date was committed by tata indicom supervisor was 9.00pm 01st August, 2009 and again they said that technical team couldn’t find out the cloning amount on my number so they need one more week. Because they can’t check the amount in their system which will generated after one week and they have said that I have to pay whole amount including the cloning amount than and only this number can be activated within second otherwise I have to wait for whole month to resolve this issue. And i asked them to disconnect the service again they told that you atleast have to wait for next week, please either disconnect my number or activate it soon, at least I can expect a little bit things from tata indicom officer. Regards, Shivraj Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
please give area code my tata indicom no is 82108579 & a/c no[protected], location- chennai, Vyasarpadi.
concern my net mb.no.[protected]. I have done so many complaint to the customer care 121 and mr. vijay Pillaye on mb.no.[protected].from last one & half monts more.but not get the result. now solve my problem otherwise take back my tata Photon Whiz and give my all payment back concern to this no.
Dear Sir,
I am one of the user of Tata indicom postpaid but i did not having satisfaction on this netwark. my mobile no is[protected] i have paid all the bills and right now i am having all the bill copys
but they discunected my our going and incomming calls from my mobile. i dont know what happen is going on i went to post paid office but they are very irresposible.
I am one of the user of Tata indicom postpaid but i did not having satisfaction on this netwark. my mobile no is[protected] i have paid all the bills and right now i am having all the bill copys
but they discunected my our going and incomming calls from my mobile. i dont know what happen is going on i went to post paid office but they are very irresposible.
sir/mam
I have given 600/- Rs for the post paid connection on 21st of August. to the executive Kamal.he comitted that the connection will be started within 48 hours but it was not started yet on 30th of august.after three days i complained to the Raju o[censored]r office on the ph. no.-[protected] he asked me that mam we will start ur no. on friday(27th aug.) buf fist u have to send me the scanned copy of voter id card.I have sended it on the same day when he asked.
But he have, nt started the no. on that day also.
on saturday i again called Mr.Raju he commited to me that i will start ur no. by hook or crook on sunday .But he havnt.
today on monday Mr.Vishal called me and asked me to send the voter id again which i have sended u priveiously.i have sended it again.
what all is going on in ur department.no coordination is there, no comittment is there.
they havent started my no.now i have given them the total amount of Rs.-600+40=640.which they will adjust in the bill. as there comittment.
40 RS IS FOR THE SCANNING which is due to ur carelessnes of there executives.coz.i have asked to there executive kamal that plz take all the required doccument from me but he havent taken therefor the fault is of department
NOW THEY HAVNT STARTED THE CONNECTION NOR THEY DEDUCT THE 40 RS/- FROM BILL IN FUTURE.
PLZ. HELP ME IN THIS MATTER.
THANKS.
vandana
[protected]
25335829
I have given 600/- Rs for the post paid connection on 21st of August. to the executive Kamal.he comitted that the connection will be started within 48 hours but it was not started yet on 30th of august.after three days i complained to the Raju o[censored]r office on the ph. no.-[protected] he asked me that mam we will start ur no. on friday(27th aug.) buf fist u have to send me the scanned copy of voter id card.I have sended it on the same day when he asked.
But he have, nt started the no. on that day also.
on saturday i again called Mr.Raju he commited to me that i will start ur no. by hook or crook on sunday .But he havnt.
today on monday Mr.Vishal called me and asked me to send the voter id again which i have sended u priveiously.i have sended it again.
what all is going on in ur department.no coordination is there, no comittment is there.
they havent started my no.now i have given them the total amount of Rs.-600+40=640.which they will adjust in the bill. as there comittment.
40 RS IS FOR THE SCANNING which is due to ur carelessnes of there executives.coz.i have asked to there executive kamal that plz take all the required doccument from me but he havent taken therefor the fault is of department
NOW THEY HAVNT STARTED THE CONNECTION NOR THEY DEDUCT THE 40 RS/- FROM BILL IN FUTURE.
PLZ. HELP ME IN THIS MATTER.
THANKS.
vandana
[protected]
25335829
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D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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on 03-Aug-2009 ( Reference Number :[protected]. But still this request has not been processed.
I have again called the customercare today (10-Aug-2009) and enquired about my previous request (Transaction Reference Number :[protected].
They responded that it will be done tomorrow (11-Aug-2009).
Hence, I request you to terminate my connection with effect from 03-Aug-2009 by adjusting against my advance deposit of Rs. 500 with you.