[Resolved]  Tata Indicom — Recharge coupon

TATA Indicom — false information about Recharge Coupon

Tata Indicom Pre-paid has a voucher RCV 155 which gives a customer 600 minutes tata-to-tata calling(Both STD+LOCAL). i have used this coupon few times. but last week when i used it, i only received tata-to-tata 600 mins(ALL LOCAL).
service provider have no information about any change in the plan. moreover their sites too shows the previous plan.
in this regard i have made 2 complaints;one by phone and another on their site. its details are
Telephone Complaint: PRR[protected]
Online Complaint: 138057
Please look in this matter
Regards
Abhishek

TATA Indicom — Recharge Of Tata Indicom

I Sameer G. Londhe. recharge Tata Indicom Number[protected] By Net Banking . The Amount Transfer From My Account But recharge Not Down.
Transation Number Is 1) CCA12DGUP961IGA1245673 TRANSFER TO [protected] AVENUES INDIA PRIVATE Of Rs 150/- And
2) CCA12DGUQ130IGA1246298 TRANSFER TO [protected] AVENUES INDIA PRIVATE Of Rs100/-
on Dated 10/04/2012

Dear Mr. Ganpat,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the bank details through which you have done online recharge to your Tata Docomo mobile, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Customer,

Please visit any of our nearest Tata DOCOMO outlet or call our customer service number 121 in this regard.

Thanks and Regards,
Customer Care
Tata DOCOMO.