Tata Indicom — REFUND NOT PROVIDED AFTER PROVIDING RESOLUTION NO.

Address:Delhi

Dear Sir,
I tried to recharge my cellphone online through tata indicom online recharge portal. the summary is as follows.
Recharged Date : 04 March 2013
Recharged amount : 94/-
Credit card bank name : HDFC BANK
Transaction ID : MCIT[protected]
Website Name :http://www.tatadocomo.com/online-recharge.aspx
Mobile No.- [protected]

I did not received recharge on my cellphone. so i mailed on customercare.[protected]@tatatel.co.in them about this issue and asked for refund. On 8th March they provided me docket number PRRG12818744 and wrote me on mail that my refund will be provided in next 5-7 working days. But still i have not received even a single rupee refund from Tata indicom.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per the discussion over call, we would like to inform you that the complaint docket number PRRG12824914 is registered with the resolution date as on 22-APR-2013.


Thanks and Regards,
Customer Care
Tata Docomo.

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