[Resolved]  Tata Indicom / Tata Docomo — Submitted id proof and photo copy but still not updated it

I mohd. Abdul. Samad ph. No [protected] i had converted my phone from post paid into prepaid and submitted identitiy proof such as passport copy and my photo to mr parsanna a tata exeutive in vip room in klk estate hyderabad dated 15/10/2011 but tata the customer care executive persons has harasing by telling me to re submit the id proof copy and photo, warning me if i didnot resubmit it tata will disconnect my phone services. I had already submited my id proof and photo on 15/10/2011 itself, why should i resubmit it, where it had gone the tata tele com /tata docomo is not careless child to lost my id proof and photo copy, i request the careless tata tele com /tata docomo to search my identity proof copy and photo copy update my id proof copy and photo copy which i had submitted on dated 15/10/2011, contiune my services
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Aug 13, 2020
Complaint marked as Resolved 
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TATA Indicom — Services not started after 1 week of submission of ID proof

Hi,

I have purchased TATA Indicom Photon on 4/6/10 and same day submitted the photo and ID proof. It went fine for one day but when I used after 5 days it failed and after lots of efforts I found that TATA Indicom representative has not submitted the proof. I called him (Sumit) TATA Indicom representative of Dehradun again he has same answer that it will take time.I need badly the internet to work for my office from home and I had bad times because of this.
TATA Indicom disconnected my services without any information which is a harrashment to me mentally and financially.

Please help me
As far as my experience with TATA Indicom it is a genuine company and it values its customers highly. But as you have mentioned i feel sorry for you.

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