[Resolved]  TATA Indicom/walky — Battery Backup

Address:

South 24 Parganas, West Bengal

I am complaining science November 2010 till January 2011 and every time from customer care getting response to solve my problem within 24 hours did not resolved up to now and sending email as " Dear Mr.Tiwari,

Greetings from Tata Indicom!

This is with reference to your email dated 04-Jan-2011 regarding your TATA Indicom number 64514676.

As per your mail, we would like to inform you that a complain is registered with docket number[protected], and our executive will get back to you on the same by 05-JAN-2011.

We look forward to a very warm and fruitful association with you.

For any assistance please feel free to call us at 121,our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

You can also get in touch with our Nodal Officer Ms. Uma Roychowdhury on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

Assuring you the best of our services at all times.

Thanks and Regards

Shiva Kumar P – Senior Manager – Customercare – Kolkata
Contact No –[protected], www.tataindicom.com




-----Original Message-----
From: [protected]@tatatel.co.in
Sent:[protected]:21:01.0
To : CustomerCare.[protected]@tatatel.co.in
Subject:Complaint Raised~~M3347924
[Note: Please don't change the subject for internal tracking purpose and immediate action.
_____________________________

iSolve Complaint No: 231032

Dated: 04th January , 2011 Level: 1 (Escalated Complaint)

________________________________________
Customer Name: Mr. HARI KISHOR TIWARI Customer Address: 126/7 BAGHAJATIN PLACE, PS - JADAVPURDIST - S 24 PGS,NR RAILWAY STATION
Customer Email:global.ac.[protected]@gmail.com
City: KOLKATA
Customer MDN Number:[protected] Circle: KOLKATTA
Customer Alternate Tel. No:[protected]
Customer to be contacted by: Email
________________________________________
Nature of Complaint: Handset Related

Complaint Description: Dear Sir / Madam I very very sorry to remind you but what I will do I cant define you its my problem that your tata phone number is my primary contact for the business which is humpering day by day due to tata tele services I have already complain but no any response from yours representative here is an emai what I have got from you, you may see it I am pasted here. Please if it possible to resolve my problems then attempt immediatly either close my account if you are not taking any response then I will think you ignoring and I will go to customer forum to complain it.Thank you
________________________________________
Source of Complaint: iSolve-WEB

Complaint Raised by: Mr. HARI KISHOR TIWARI

Email address: global.ac.[protected]@gmail.com
________________________________________

Thanking you,
iSolve Team"
Please tell me what I will do next step about these ignorance