[Resolved]  Tata Motors — Non Refund of Money and Harrassment

Address:

Maharashtra

Hi,

TATA NANO people not giving my money back since 2 months now ...they keep postponing the refund date and say that they arent aware of the refund amount details ... i am attaching the mail i have sent them repeatedly ... they r liars ..

Again called asking for my cheque details !! I was told by Mr Mahesh that cheque has been despatched and when I asked him when “he says he doesn’t know “? Rubbbbisssshhhh

I told him that the money was to be NEFT thru the account detail I had already provided almost a month back !!! and he says he has no idea !!!! talk about lying !!!

He then says to hold on and gets back to me after 4 minutes saying that I again have to call after 4pm so that I can talk to his senior Mr. Prasanna Joshi who is not available ..( harassment again )
What the hell is going on ha ?? I need my god dam money back …. I have been calling again n again for 2 months now asking for my money and reputedly told to call back ….


Your own colleague in customer care by the name “rajan” called me 10 days back after saying that I will receive the money last week surely this time and that he apologises for all the harassment I have been put thru and requested me not to go to press …and still the money hasn’t come !!!!!!!

What the hellllll is going on ??



Best Regards,

Mohinder N Singh
Cell - +91 [protected]/ +91 [protected]
Fax- +[protected]



From: Mohinder Singh
Sent: 05 May 2010 21:13
To: [protected]@tatamotors.com

Subject: RE: UIN[protected] Mrs. Asha Shahani complaint-Harassment by Tata

Shameeeeeee on youllll ???? No call or reply back today also from your end despite of committmet by yoll ....

Best Regards,
Mohinder N Singh
[protected]
________________________________________
From: Mohinder Singh <mohinder.[protected]@enam.com>
Sent: 04 May 2010 17:54
To: [protected]@tatamotors.com <[protected]@tatamotors.com>
Cc: Monica Shahani (Br.B) <Monica.[protected]@YESBANK.IN>
Subject: UIN[protected] Mrs. Asha Shahani complaint-my action
If I don’t get a call by 6 pm then I am consulting my lawyer to file mental harassment case and seeking damages and delayed interest payment for my refund amount ........

I was promised that by end of day ( by 6pm ) I would be getting a call confirming status of my refund amount which still hasn’t happened ..the people from your end who had promised that this would be sorted were Harshal Gaware & Mr. Rajan .........

What rubbish going on with you’ll ..I need to know when I’m getting my refund...it’s been 6 hours now that I am yet to get the reply back on this .....shame on you’ll

It’s been almost 2 months now that despite of my cancellation of the NANO – UIN[protected] that I am yet to receive the cheque . I was told that by 1st week of April I would be getting it and when I called ( thrice already ) I am told that your department doesn’t have details of the refund amount !!!!! what rubbish is this !!!! I am going to sue your company for mental harassment and delay in giving back my money ... I was also told 8 days back that since you’ll cant trace the cheque for the account I need to provide the IFSC code and Bank account details which also I provided and that by latest Monday 3rd May I would be receiving the money directly in the account ...which also has not happened !!!! what the hell is going on !!! now I called on your helpline for the 4th time in these 4 weeks and I am again once told that you’ll are not in the know of the things and that I need to call after 15 mins to speak to someone senior in your department ( when I questioned y I can’t get them on line now I am told by Mr. Mahesh that the seniors are out on break !!!!!!!!! for what break at 12 pm !!! he couldn’t answer )

I’m fed up of calling again and again and again and with your pooorrrrr level of service provided and rubbish communication method ...is this how u serve your clients !!!!! I’m going to consumer court as my next action and forwarding to the press your service accorded to me ........





Best Regards,

Mohinder N Singh
Cell - +91 [protected]/ +91 [protected]