[Resolved]  Tata Photon Internet Connection — Wrong billing and arrogant behavior of call center executives

I have taken photon internet connecton from TATA and thats my biggest mistake than I beleive on compnay like TATA which dnt understand customer care. I want to tell all of you by this forum pls dnt buy any TATA product.

I have taken this on May 31st, 2009, afetr that i have to do rigorous followups for installation. afetr that I have been advised that its a unlimited download plan but its clearly shown that it is up to 10 gb only.

I go by plan only and didnt do download more than 10 gb, but still thay charged me over usage I asked so many times abt charges and every time they told me that my usage is more than 10 gb...when I gave tham the prrof for my downloads they have stop reverting on my mail and after a repeated folloups they have not given a satisfactory reply..

A UNPROFESSIONAL CHEAT COMPANY
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Aug 14, 2020
Complaint marked as Resolved 
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dear sir,
I have a photon whiz and no. is [protected] a/c.[protected], yesterday i lost it so what i can i do know please guide me and sole my problem
My cont. no. is [protected]

THANKS
Hemant somani
Brahma ji ki gali ada bazr jodhpur (raj.)
Hi,

I completely agree about the alleged UNLIMITED plan that they offer. Why isn't 10gb cap being conveyed to the customers clearly. Why should someone opt for the unlimited plan when there a limit set? nor is it a fair limit. 10gb gets consumed within no time.

Why hasn't consumer forum taken any action against this false promotion method yet? Or is it something that I am not aware about.

Thanks
My accont no[protected] gb plain my fist months bill was all right around 900 some thing despite my heavy usages but my last bill came of rs 6000 plus and the current month i dint use th net as such i have lodge a complain in the custor care my complain no[protected] .
i have taken tata photon whiz last month yesterday i have recharge RS849 but i have got only 44rs
i have taken tata photon whiz last month yesterday i have recharge RS849 but i have got only 44rs my tata photon no.is [protected]
I have taken tata photon whiz on dated 25.1.2010. How many days unlimitted Plan .Can I used STD /Local call & massage free in this plan.After unlimitted plan iwant to know minimum or maxmimum plan ie. internete STD /Local call and massage teriff.
I have taken tata photon whiz No[protected] on dated 25.1.2010. How many days unlimitted Plan .Can I used STD /Local call & massage free in this plan.After unlimitted plan iwant to know minimum or maxmimum plan ie. internete STD /Local call and massage teriff.
I have taken Tata Photon + but it is useless .Most of the time it is giving error message . I contacted to our delar he told me to recharge the device .Then I recharged my device and told him to check it is working or not . He told me you have to check yor Desktop only . I came to home and checked the device it is giving the same error message. Don't buy anybody the Tata photon + product .It is completly useless and wastage of money.

Tata Photon Internet Connection — slow browsing speed

sir,
i have tken this connection in apr 2011
since then the browsing speed is pathetic
i m getting speed of 1 kbps
even lesser during day time

kindly pursue the matter immediately

capt s n mishra
506 asc bn
c/o 56 apo
[protected]@rediffmail,com
[protected]@gmail.com
sir, you should ask for external antena, it comes free of cost, the antena would give
you better signal and enhance your browsing speed

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